At Perfect Home Upgrade, your privacy is paramount. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage our home renovation services. By using our website or services, you consent to the practices described in this policy.
We collect the following types of information to provide and improve our services:
We use the collected information for the following purposes:
Perfect Home Upgrade does NOT sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling them may limit certain website features.
Types of cookies we use:
We implement industry-standard security measures to protect your personal information, including:
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project records are typically retained for 7 years following project completion. Marketing data is retained until you opt out or request deletion.
Under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and New York State regulations, you have the following rights:
To exercise any of these rights, please contact us using the information provided at the end of this policy.
Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
Our website may contain links to third-party websites such as social media platforms, financing partners, or supplier directories. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
With your explicit consent, we may send you periodic emails containing renovation tips, special offers, project showcases, and company updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We honor opt-out requests within 10 business days.
When you submit forms on our website (such as the booking form, contact form, or newsletter subscription), the information you provide is sent securely to our team. We use this information solely to respond to your inquiry and provide requested services.
As part of our services, we may photograph completed renovation projects. We may use these photographs in our portfolio, website, marketing materials, and social media. We will never display your personal address or identifying information without explicit written consent. You may opt out of having your project featured at any time.
We use analytics tools such as Google Analytics to understand how visitors interact with our website. These tools collect anonymous usage data including pages visited, time on site, and geographic region. This information helps us improve our website and services.
In the event of a data breach that compromises your personal information, we will notify affected individuals and relevant authorities within 72 hours of becoming aware of the breach, in accordance with applicable laws. Notifications will include details of the breach, steps taken to mitigate harm, and recommended actions.
Our website is primarily intended for residents of Woodmere, New York, and surrounding areas. If you access our website from outside the United States, please be aware that your information will be processed in the United States, where data protection laws may differ from your jurisdiction.
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy regularly. Significant changes will be communicated via email or prominent notice on our website.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
By using the Perfect Home Upgrade website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.